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Data-Tech

Lease a Tech Program - Tampa, FL

With the Lease-A-Tech program, your company is assigned a primary technician and a backup technician.  Depending on the Service Plan your choose, your technician will be scheduled 4 or 6 days a month to provide up to 3 hours of service each of those days.

Now you can count on guaranteed service at a specific time several times a month. Of course your technician will be available any time to handle situations that cannot wait for the scheduled service.  This plan is designed to take care of your daily service needs, user requests, system maintenance, software upgrades and patches. Now you can be sure your system is getting a reliable tape backup because one of the duties of your technician is to test your backup.  Making sure your anti-virus is up to date and all your power backup and surge protection is working properly and some additional duties.

This is your technician, and he/she is available to you for a wide variety of services.  Some additional suggested services are listed on the next page.  The beauty of this is that the cost is fixed.  So now all the details of security, backups, power protection, emergency restore plans along with the daily minor headaches of normally associated with a computer network are taken care of without the high cost of usually associated with this level of support.

Features and Benefits

First, you have 2 technicians assigned to your business.  A primary and a backup.  One thing this program includes is a FREE customer orientation for both technicians.  Your primary and backup support tech's will spend some time with you so they are familiar with your people, network operations and daily protocol. This will insure quick and prompt response without a lot of intervention on your part.

It is important to understand the scope of service that is available to you with this program.  Not only do you have two primary support tech's, but you also have an entire company behind them providing you with a vast array of services as well.

Here is a list of services a Lease-A-Tech program can provide.  Note that most of these often go unattended in normal everyday operation until it is too late.

  • Check and verify daily backup of data
  • Monitor and test power backup devices
  • Perform monthly maintenance on servers
  • Keep anti virus systems up to date (Customer provides software)
  • Timely upgrades and patches to software
  • Organize computer material for quick access
  • Provide and implement recovery operations (Disaster and standard)
  • Deal with everyday user questions and errors
  • Finally fix Sally Sue’s computer that’s locking up
  • Regular preventative maintenance on printers
  • Pro actively repair systems before they fail (Clean and Protect)

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