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IT Automation with Versa Managed Services

Regardless of the size of your business you can experience the rewards in operational productivity and increased profitability through IT Automation.

STRATEGY

SERVICE

AUTOMATE

Automated IT Management

Centralized Management

• Patch Management
• Virus/Spyware Shield
• Spam Management
• Desktop Optimization
• Documentation
• Remote Backup

Network Administration

Dedicated Network Admin

• Technology Checklist
• Best Practices
• Centralized Management
• Report & Audit Services
• Predictive Failsure Service
• Self Healing Agents

Reactive Support Services

Dynamic Support Service

• Help Desk Support
• On-Site Support
• Problem Resolution
• How To Q & A
• Customer Portal
• 24x7 Monitoring

Business Technology Consulting

Dedicated Virtual CIO

• Technology Summary
• Design Desk Resources
• Budget Planning
• Technology Impact Planning
• Business Efficiency ROI
• New Technology Review

PLAN

PROTECT

REACT

Managed Services Features

	What are Versa Managed Services? Versa is an advanced form of IT Support called Managed Services designed to increase reliability, security and stability of your computer network by automating common maintenance and optimization tasks. Cost effective IT Management through IT Automation.
	Why does Versa work? Versa works because it pro-actively addresses common IT issues that cause work interruption and downtime. Scheduled maintenance and optimization procedures do the work of IT support technicians around work hours and behind the scenes to Manage each client's infrastructure. network components, servers, and users' desktops - remotely, comprehensively and transparently.
	Why is Versa Support more efficient? To increase productivity and responsiveness, IT Professionals frequently need to access servers, workstations and mobile devices securely, quickly and without impacting the productivity of users. The Versa Web based, integrated IT Management Platform delivers a complete, fast and secure remote access and remote control solution for you and your users. Known as Versa Interactive, this technology can virtually eliminate live IT Support.
	Why is Versa a cost effective solution? Versa relies on computer based automation to perform many tasks previously done by computer technicians. Pro-active maintenance, optimization and self healing agents do most of the work. 24 x 7 deliver efficient IT services across multiple locations while providing a solution that can scale as your business grows.
	With Versa, do I still need my computer technician? Versa can replace or compliment your current computer technician services. Versa often allows the current computer technician to focus on other more important issues such as planning, business continuity and documentation.