You have questions? We have answers.
What are Managed IT Services?
Managed IT Services provides ongoing remote maintenance and support to your computer network to maximize the performance, reliability, and stability of your computer network without the costs and overhead of hiring a full-time staff person.
The best part is…Managed IT Services can cut your IT spending 30% to 50% AND improve your network’s reliability and performance at the same time…
Network engineers perform regular, scheduled maintenance on your network each and every month. Your virus protection is kept up to date, backups are regularly monitored and tested to ensure their integrity, critical firewall and security settings are checked, and software patches are updated and maintained. In addition, a series of system optimization tasks are conducted every month that will keep your network running at maximum speed and performance.
In a Managed IT Services support plan, your network is monitored 24/7, 365 days a year to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures.
What does Data-Tech provide through its Managed IT Services
Data-Tech’s Managed IT Services provides a complete suite of IT solutions to align with your business’s needs. IT solutions include but are not limited to e-mail management; server and PC maintenance, management and upgrades; end-user Help Desk support; proactive network monitoring and security; and smart phone and IP telephone integration.
How would my business benefit from Managed IT Services?
Some of the proven benefits associated with Data-Tech’s Managed IT Services include:
- Reduce operating costs, up to 30%
- Reduce HR responsibilities and operational headaches
- Improve network performance and access
- Improve employee satisfaction with IT support
- Ensure continuity in IT support personnel and structure
- Receive peace of mind in knowing that true experts are managing your IT environment
How can Managed IT Services save my organization money?
By leveraging Data-Tech’s Managed IT Services, you can save up to 30% per month in operating costs and realize the added benefits of a stable IT system, reduced HR burdens and improved productivity, which is often hindered by IT staff training or vacation time.
What types of organizations benefit from Data Tech’s Managed IT Services?
Managed IT Services is ideally suited to organizations with 30 to 500 employees. It efficiently serves the needs of businesses in a vast range of industries that are interested in saving money, improving the quality of IT support and reducing operational headaches that slow productivity and take business executives away from their core competencies.
What is standard pricing?
Data-Tech does not use a one-size-fits-all pricing model. Rather, we customize our offerings and develop a service model that best matches the needs of each client’s unique operating environment. Following a thorough review of your systems and needs, Data-Tech can provide pricing options that will help you realize a savings of up to 20 to 30% in monthly operating costs.
What is cloud computing?
Cloud computing provides computation, software applications, data access, data management and storage resources without requiring cloud users to know the location and other details of the computing infrastructure.
End users access cloud based applications through a web browser or a light weight desktop or mobile app while the business software and data are stored on servers at a remote location. Cloud application providers strive to give the same or service and performance as if the software programs were installed locally on end-user computers.
What are cloud services?
Cloud services give users the ability to take advantage of IT resources over the internet instead of having them on board, or attached to them from storage systems, to physical and virtual servers, and applications. These services can work in conjunction with one another to create robust computing solutions which require nothing more than a single computer with internet access.
What are the benefits of cloud computing?
There are many benefits of using cloud-computing solutions, including:
■ Power of renting computing resources, which helps users avoid the costs of owning, maintaining, and upgrading their own hardware and software. This is particularly good in situations that require higher levels of computing resources because it reduces the overhead, lowers the risk of technology investment, and gives the user access to a larger selection of tools and technologies.
■ Provides the disaster recovery and backup benefits of geographically distributing computing resources and data.
■ Offers the ability for users to access resources regardless of geographic location, operating system, or device.
■ Cloud computing allows for resources to be added on demand so that companies or individuals can scale their “instances” based on their needs vs. budget
■ Allows for increased data security and integrity by centralizing storage and offering high-level security solutions at lower costs.
What is a public cloud?
Naturally, a public cloud is a service that anyone can tap into with a network connection and a credit card. Public clouds are shared infrastructures with pay-as-you-go economics. Public clouds are easily accessible, multi-tenant virtualized infrastructures that are managed via a self-service portal.
What is a private cloud?
A private cloud attempts to mimic the delivery models of public cloud vendors but does so entirely within the firewall for the benefit of an enterprise’s users. A private cloud would be highly virtualized, stringing together mass quantities of IT infrastructure into one or a few easily managed logical resource pools.
Is cloud computing the same as software-as-a-service?
You might say software-as-a-service kicked off the whole push toward cloud computing by demonstrating that IT services could be easily made available over the Web. While SaaS vendors originally did not use the word cloud to describe their offerings, analysts now consider SaaS to be one of several subsets of the cloud computing market.
What types of services are available via the cloud computing model?
Public cloud services are breaking down into three broad categories: software-as-a-service, infrastructure-as-a-service, and platform-as-a-service. SaaS is well known and consists of software applications delivered over the Web. Infrastructure-as-a-service refers to remotely accessible server and storage capacity, while platform-as-a-service is a compute-and-software platform that lets developers build and deploy Web applications on a hosted infrastructure.
What is the difference between MS Office Standard & Office Professional?
1. The Office Standard focuses its software for small businesses and home users While Office Professional software is primarily for business purposes.
2. The Office Professional contains Access, Excel, Powerpoint, Publisher, Word and Outlook with Business Contact Manager While Office Standard contains Word, Excel, Powerpoint and Outlook.
3. The Outlook software of Office Professional is more improved with Business
Contact Manager and instant search features.




