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- Take the time to fully understand your business, your budget, and your expectations to make sure we are delivering what you want instead of what we think you should have.
- Provide proactive support to prevent downtime, data loss, and other disasters from happening, instead of just re-actively putting out fires.
- Stand behind every recommendation we make with a 100% satisfaction guarantee.
The Data-Tech Difference
- Proactive support at a fixed monthly cost
- Emergency on site and remote support
- Live phone support 24x7x365
- Remote resolution of issues more than 90% of the time
- Dedicated account managers
- Complete monitoring of mission critical applications
- Around the clock threat monitoring and protection
- No disruption to day-to-day business
- World-Class Customer Service
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